Registria Blog: Revenue Generation
The Registria Blog features insights from Chief Revenue Officer Matt Parsons emphasizing the critical importance of optimizing post-purchase strategies as a key growth engine in 2026 and addressing how stagnant or declining Extended Service Plan (ESP) sales can negatively impact revenue and brand perception.
Revenue Generation
Post-purchase is your new growth engine – A Word from the CRO
By Matt Parsons, Chief Revenue Officer at Registria
Dec 17, 2025
What product brand teams need to get right in 2026
Like it or not, the post-purchase is where...
Why Your Current ESP Offering Might Be Failing You
By Matt Parsons
Aug 26, 2024
Stagnant or declining Extended Service Plan (ESP) sales represent a missed revenue opportunity and can harm product and brand perception. However,...
Related
Self-Service Customer Support Solutions
The Self-Service Customer Support Solutions enhance the Concierge experience by integrating features like care plan sales, claims submission and tracking, personalized maintenance reminders, and an AI assistant to simplify post-purchase support, increase revenue through easy plan renewals, and foster customer loyalty with branded protection plans and timely service communications.
Collin Cohen Featured in Fast Company
Registria CEO Collin Cohen, featured in Fast Company, emphasizes that success in Amazon Prime Day sales depends on enhancing the post-purchase experience by collecting customer data through product registration and loyalty programs to enable personalized engagement, boost sales, and foster customer loyalty.
News & Events
Registria recently announced the appointment of Dan Beltramo as CEO to drive innovation and growth, hosted a webinar on enhancing post-purchase experiences, featured CEO Collin Cohen in multiple media outlets discussing customer relationships and Prime Day strategies, expanded its OXM platform with advanced decision intelligence for personalized post-purchase interactions, launched the Concierge service, and celebrated its 10-year anniversary.
Registria Post-Purchase Experience Platform
Registria's Post-Purchase Experience Platform transforms static product ownership into a dynamic, AI-driven engagement system that identifies every product owner, delivers personalized support and timely offers through a branded hub, captures valuable first-party data, and fosters lasting customer loyalty and increased lifetime value.
Registria First-Party Data Walkthrough
The Registria First-Party Data Walkthrough details a nine-step simulated customer journey for durable goods manufacturers, illustrating how to transform product registration via Smart QR Codes and a mobile-friendly, pre-populated form into an engaging, data-rich experience that leverages the Concierge personalized portal to collect customer insights, provide tailored resources, and drive post-purchase engagement and revenue opportunities.
ox-experts
Registria offers an Ownership Experience Management platform that enhances post-purchase customer engagement for durable goods brands by leveraging AI-powered support, driving upsells, capturing insights, and integrating digital channels, with an upcoming January 22, 2026 webinar presenting new features, peer survey results, and strategies to transform static post-purchase interactions into dynamic loyalty-building opportunities.