News & Events
Registria recently announced the appointment of Dan Beltramo as CEO to drive innovation and growth, hosted a webinar on enhancing post-purchase experiences, featured CEO Collin Cohen in multiple media outlets discussing customer relationships and Prime Day strategies, expanded its OXM platform with advanced decision intelligence for personalized post-purchase interactions, launched the Concierge service, and celebrated its 10-year anniversary.
Recent News & Events
New CEO Joins Registria to Accelerate Innovation
Registria introduces its new CEO, Dan Beltramo, to support innovation, stronger customer experiences, and future growth.
Level Up The Post-Purchase Experience Webinar
Learn from the Registria Executive Team how to transform post-purchase experiences into lasting, profitable customer relationships.
Collin Cohen Featured in Fast Company: Amazon Prime Days
Learn from Registria CEO Collin Cohen on how to boost Prime Day sales by focusing on post-purchase strategies.
Collin Cohen Featured in Fast Company: Customer Relationships in the Digital Age
Discover how Registria CEO Collin Cohen shares insights on mastering customer relationships in the digital age.
Registria CEO Collin Cohen Featured in Authority Magazine
Collin Cohen, Registria CEO, was recently featured in Authority Magazine.
Registria Expands Decision Intelligence Capabilities to Improve Post-Purchase Interactions
Enhancements to Registria’s OXM Platform allow brands to better personalize the experiences they offer after purchase.
Company Announcement: Concierge Launch
Denver, CO - March 21, 2023 - Registria, a product ownership experience company, announces Concierge.
Registria Celebrates 10 Years
This year, Registria is reflecting on the past decade as it celebrates its 10-year anniversary!
Related
Registria Expands Decision Intelligence Capabilities
Registria has enhanced its OXM Platform with advanced Decision Intelligence capabilities that enable brands to deliver highly personalized, data-driven post-purchase experiences—such as tailored onboarding and concierge services—by intelligently leveraging first-party owner data to improve customer satisfaction, streamline operations, and optimize engagement throughout the entire product ownership lifecycle.
Breaking Down Silos: A Difficult Challenge for Customer-Focused Brands
The article emphasizes that durable goods brands must break down internal silos and unify their systems to provide seamless, personalized, and efficient customer experiences—highlighting that 52% of customers will switch brands after one bad experience and that quick problem resolution increases customer loyalty by 2.4 times—using examples like a frustrating HVAC registration and warranty process to illustrate the urgent need for integrated, customer-focused solutions like those offered by Registria.
Building a CX Tech Stack for Durable Goods Brands
The article outlines how durable goods brands can build a customer experience (CX) tech stack focused on optimizing the post-purchase Ownership Experience by integrating point solutions like product registration platforms for personalized engagement and branded or generic extended service plan providers to increase loyalty, revenue, and proactive support.
As AI gets smarter, where does that leave your app?
As AI-powered assistants increasingly handle tasks like troubleshooting, reordering, and maintenance across devices without user effort, traditional brand apps—once valued as digital twins offering convenience and engagement—are becoming obsolete, prompting companies to futureproof their apps as consumer behavior shifts toward AI-driven interactions, with over half of consumers already using generative AI and billions in spending expected to flow through AI-powered systems by 2028.
Registria Post-Purchase Experience Platform
Registria's Post-Purchase Experience Platform transforms static product ownership into a dynamic, AI-driven engagement system that identifies every product owner, delivers personalized support and timely offers through a branded hub, captures valuable first-party data, and fosters lasting customer loyalty and increased lifetime value.
Registria First-Party Data Walkthrough
The Registria First-Party Data Walkthrough details a nine-step simulated customer journey for durable goods manufacturers, illustrating how to transform product registration via Smart QR Codes and a mobile-friendly, pre-populated form into an engaging, data-rich experience that leverages the Concierge personalized portal to collect customer insights, provide tailored resources, and drive post-purchase engagement and revenue opportunities.