Resources & Research
Registria offers a variety of resources including case studies, playbooks, and product overviews that provide insights and strategies for enhancing ownership experiences (OX), customer engagement, and relationship building for brands such as Thermacell and Shinola Detroit, with practical guides tailored for Amazon sellers, outdoor brands, and overall customer journey optimization.
We're passionate about ownership experiences (OX) that create value for brands and product owners.
Check out our latest resources for insights on everything OX.
Featured Resources
Case Study: Thermacell
Learn how Thermacell saw a 104x increase in reviews with Registria's Ratings & Reviews feature. Read the case study (PDF)
Customer Engagement Guide
Discover practical frameworks and strategies to identify customers, personalize experiences, maintain proactive support, and drive revenue. Download the playbook
Concierge and the OXM Platform
Explore how Concierge and the OXM Platform work in tandem to deliver exceptional Ownership Experiences. Read the product overview (PDF)
Build Profitable Relationships with Your Amazon Customers
Learn how to build better relationships with your Amazon customers using Registria's best practices. Download the playbook (PDF)
The Ultimate Journey Guide
With a focus on providing great customer experiences, brands can generate more revenue and improve customer relationships. Download the playbook (PDF)
Playbook for Outdoor Brands
Our playbook for outdoor brands to build valuable, lasting relationships with their customers. Download the playbook (PDF)
Case Study: Shinola Detroit
Learn how Shinola used Registria's Onboarding solution and best practices to double owner identification. Read the case study (PDF)
Case Study: Thermacell
Learn how Thermacell saw a 17% CTR on refill offers, and how they used Registria's solutions to get 40% of registered customers to purchase refills. Read the case study (PDF)
Case Study: Whirlpool
Learn how Whirlpool improved product registration rates, onboarding experience and saw a boost in metrics across the board. Read the case study (PDF)
Case Study: iFIT
Learn how an industry leading fitness brand connected with more of their customers and grew additional revenue streams. Read the case study (PDF)
Case Study: BOSCH
Bosch had a strong vision for how they could provide innovative and memorable digital experiences for consumers by providing a modern, digital-first onboarding experience. Read the case study (PDF)
Case Study: GROUPESEB
Learn how Registria improved product registration rates by implementing a multi-channel registration solution and executing targeted engagement programs. Read the case study (PDF)
Case Study: CUISINART
Learn how Registria helped Cuisinart gain visibility into their customers' preferences and behaviors by implementing a new Onboarding solution leveraging PhotoregisterSM. Read the case study (PDF)
Additional Information
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Our OXM Platform connects every post-purchase moment—personalized offers, branded support, and protection plans—all in one experience that plugs into your existing stack.
Related
Registria Expands Decision Intelligence Capabilities
Registria has enhanced its OXM Platform with advanced Decision Intelligence capabilities that enable brands to deliver highly personalized, data-driven post-purchase experiences—such as tailored onboarding and concierge services—by intelligently leveraging first-party owner data to improve customer satisfaction, streamline operations, and optimize engagement throughout the entire product ownership lifecycle.
Registria Post-Purchase Experience Platform
Registria's Post-Purchase Experience Platform transforms static product ownership into a dynamic, AI-driven engagement system that identifies every product owner, delivers personalized support and timely offers through a branded hub, captures valuable first-party data, and fosters lasting customer loyalty and increased lifetime value.
The Ownership Experience Platform Summary
Registria’s Ownership Experience Management (OXM) Platform enables brands to leverage first-party data and the OX Rules Engine to deliver personalized, on-brand customer interactions that seamlessly integrate with existing systems, thereby enhancing engagement, loyalty, and revenue.
Smart Ownership Experiences
The Smart Ownership Experiences (Smart OX) approach leverages an intelligent, data-driven platform to create personalized, two-way engagement and meaningful interactions throughout all stages of product ownership, resulting in richer customer experiences, higher satisfaction, increased lifetime value, and greater financial gains for brands through enhanced onboarding, immediate fulfillment, and ongoing opportunities for cross-selling and upselling.
ox-experts
Registria offers an Ownership Experience Management platform that enhances post-purchase customer engagement for durable goods brands by leveraging AI-powered support, driving upsells, capturing insights, and integrating digital channels, with an upcoming January 22, 2026 webinar presenting new features, peer survey results, and strategies to transform static post-purchase interactions into dynamic loyalty-building opportunities.
Customer engagement done right
ConciergeSM is a white-labeled, configurable post-purchase hub for consumer goods brands that unifies product registration, personalized resources, AI-assisted support, and review solicitation into a seamless, branded experience accessed via QR code, driving immediate customer engagement, higher satisfaction, reduced returns, and increased revenue throughout the product lifecycle.